In the world of club and hospitality management, good governance is essential in steering venues towards a secure and prosperous future. A pivotal element of good governance is the regular evaluation of your risk and insurance program to shield the business and safeguard board members and directors from personal liability.
Why is it important to understand your financial risks?
Understanding your risks is crucial. It’s vital to identify the risks associated with your hospitality business, as these can change depending on the activities and services you offer. By staying informed about potential risks, such as property damage, liability claims, or operational disruptions, you are better equipped to make informed decisions about how to manage, mitigate or transfer those risks through insurance.
With a solid understanding of your insurance needs, you can ensure your insurance program offers real value and protection.

What protective role can insurance play for clubs and hospitality businesses?
Insurance serves as a risk transfer mechanism, offering financial protection against unforeseen events. However, merely having insurance is not sufficient; the insurance must be tailored to meet your specific needs. Your insurance adviser can explain the available insurance solutions, allowing you to choose coverage that aligns with the scale and scope of your club’s activities.
How can a hospitality business evaluate its insurance cover?
Clubs, boards, and business directors can consider several factors:
Risk Assessment – Are there new or evolving risks that may impact your insurance?
Coverage Scope – Are there any gaps or exclusions that may leave your club vulnerable?
Policy Limits – Are the policy limits sufficient, or do they expose the business to potential financial losses?
Suitability – Does your insurer understand the unique needs of a hospitality business like yours?

Is underinsurance an issue for hospitality businesses?
Underinsurance is a common problem for venues across Australia. It’s essential to thoroughly understand your insurance program and the limits of your sums insured. For instance, if a claim exceeds the limit, a community club could incur significant out-of-pocket expenses and expose board members to personal liability. Independent insurance replacement valuations by qualified valuers can establish replacement values, reinstatement costs, debris removal expenses, and adequate rebuilding timeframes to inform the appropriate sums insured limits.

What should you do if you have concerns about your risk and insurance program?
If you have concerns about your risk and insurance program, we encourage you to consult your insurance adviser promptly. If you are not satisfied, Clear Insurance offers a no-obligation risk and insurance review for your peace of mind. Contact Lisa Carter at lisa.carter@clearinsurance.com.au or call 1300 721 132.
General Advice Warning: This advice is general and does not take into account your objectives, financial situation or needs. You should consider whether the advice is appropriate for you and your personal circumstances. Before you make any decision about whether to acquire a certain product, you should obtain and read the relevant product disclosure statement.
Clear Insurance Pty Ltd. ABN. 41 601 916 689. AFSL No. 548953.